Privacy Policy

Last updated: September 2, 2026

This Privacy Policy explains how Nurse in Progress(nurseinprogress.com) ("we", "us", or "our") collects, uses, and protects your information when you use our website, applications, and services (the "Service").

1. Information We Collect

Account information — your name, email address, password (stored as a secure hash by our authentication provider), and optional profile details such as an avatar image.
Study activity — the content you interact with and create: quiz answers and scores, flashcard reviews and scheduling data, notes, study plans, and streaks. We use this to power features like progress tracking and spaced repetition.
Billing information — handled by our payment processors (Stripe and PayPal). We receive subscription status and transaction metadata (e.g., plan, amount, date) but never store your card or bank details on our servers.
Technical data — basic logs such as IP address, browser type, and device information, used for security and to keep the Service running reliably.
Product usage — a small set of first-party events (pages such as the landing and signup pages being viewed, which feature a signed-in student opened, and whether a checkout started or completed), together with a random identifier that lives only for the current browser tab. These events carry no free text, no email addresses, no search terms, and no web addresses with query strings; the properties they carry come from a fixed list of allowed values. We use them only to see where people get stuck and which features are used.

2. How We Use Your Information

To provide, maintain, and improve the Service;
To personalize your study experience (e.g., review scheduling, readiness scores, recommendations);
To process payments and manage subscriptions through our payment processors;
To send transactional emails (account, billing, password resets) and — only after your affirmative choice in Settings — the optional weekly progress email. You can withdraw that choice in Settings or with the unsubscribe link in any weekly progress email;
To understand how the Service is used in aggregate and where new students get stuck;
To protect the Service against fraud and abuse; and
To comply with legal obligations.

We do not sell your personal information.

3. Cookies and Authentication

We use cookies primarily to keep you signed in: our authentication provider sets secure session cookies so the Service knows who you are between page loads. We may also use strictly necessary cookies for security and preferences (such as theme). We do not use third-party advertising cookies. Our product-usage measurement does not use cookies either; it uses a random identifier stored only for the current browser tab, which is discarded when the tab closes.

4. Third-Party Service Providers

We share data with a small number of providers who process it on our behalf, only as needed to run the Service:

Supabase — hosts our database, authentication, and file storage (including your account data, study activity, and uploaded files such as avatars).
Stripe and PayPal — process subscription payments. Your payment details go directly to them and are governed by their privacy policies.
OpenAI — powers AI features such as generated feedback. Content you submit to AI features (e.g., tutor messages, questions) is sent to OpenAI for processing to generate a response.
Resend — sends the optional weekly progress email after you opt in and processes its unsubscribe request.
Sentry — receives privacy-limited error reports used to identify and fix service failures. We exclude message content, full URLs, request headers, and direct user identifiers from those reports.

Each provider is bound by its own privacy and security commitments, and we share only what is necessary for the feature to work. We do not use a third-party analytics provider. Product-usage events are stored in our own database (Supabase) and are not shared with anyone.

5. Data Retention

We keep your information for as long as your account is active or as needed to provide the Service. Billing records may be retained longer where required for tax, accounting, or legal purposes. Logs and technical data are retained for limited periods for security and debugging.

For an optional weekly progress email, we retain a minimal delivery log containing the week, delivery status, attempt count, provider reference, sent time, and failure class. This prevents duplicate sends and supports delivery investigations; the log does not contain the email body. Unsubscribe records keep a token hash rather than the unsubscribe token itself. Operational records and provider error logs are retained according to our configured provider and database retention policies.

Product-usage events are automatically deleted 180 days after they are recorded, and any event linked to an account is deleted with that account.

6. Your Rights and Deleting Your Data

You can access and update your profile information in your account settings at any time.
You can delete your account from the account settings page. This permanently deletes your account and associated study data from our systems.
Depending on where you live, you may have additional rights (such as access, portability, correction, and erasure). To exercise them, contact us at support@nurseinprogress.com.

7. Security

We use industry-standard safeguards, including encrypted connections (HTTPS), hashed passwords, and row-level access controls on our database, so your data is only accessible to you. No method of transmission or storage is 100% secure, but we work to protect your information and will notify you of any breach as required by law.

8. Children

The Service is intended for nursing students and is not directed to children under 16. We do not knowingly collect personal information from children under 16; if you believe a child has provided us personal information, contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by a notice in the Service. The "Last updated" date above reflects the most recent revision.

10. Contact

Questions or requests about your data? Email us at support@nurseinprogress.com.